Privacy policy

Privacy Policy

1) Introduction and Contact Details of the Controller

1.1

We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how we handle your personal data when you use our website. Personal data means any data by which you can be personally identified.

1.2

The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:

penfabrik GmbH
Neunerweg 7
88353 Kißlegg
Germany
Tel.: 0049 7563/5195288
Email: info@penfabrik.com

The controller responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

2) Data Collection When Visiting Our Website

2.1

When you use our website for purely informational purposes, meaning if you do not register or otherwise provide us with information, we only collect data that your browser transmits to the site server, known as “server log files”. When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

The website visited
Date and time of access
Amount of data sent in bytes
Source/reference from which you accessed the page
Browser used
Operating system used
IP address used, where applicable in anonymised form

Processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to subsequently review the server log files if there are specific indications of unlawful use.

2.2

For security reasons and to protect the transmission of personal data and other confidential content, such as orders or enquiries sent to the controller, this website uses SSL or TLS encryption. You can recognise an encrypted connection by the character string “https://” and the lock symbol in your browser line.

3) Hosting & Content Delivery Network

3.1 Shopify

For the hosting of our website and the display of page content, we use the system of the following provider:

Shopify International Limited
Victoria Buildings, 2nd Floor
1-2 Haddington Road
Dublin 4, D04 XN32
Ireland
(“Shopify”)

Data is also transferred to:

Shopify Inc.
150 Elgin St
Ottawa, ON K2P 1L4
Canada

All data collected on our website is processed on the provider’s servers. We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

In the case of data transfers to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

3.2 Cloudflare

We use a content delivery network provided by:

Cloudflare Inc.
101 Townsend St.
San Francisco, CA 94107
USA

This service enables us to deliver large media files such as graphics, page content or scripts more quickly via a network of regionally distributed servers. Processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website pursuant to Art. 6(1)(f) GDPR. We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

4) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your end device. Some of these cookies are automatically deleted after you close your browser, known as “session cookies”; others remain on your end device for a longer period and enable page settings to be stored, known as “persistent cookies”. In the latter case, you can find the storage duration in the overview of the cookie settings of your web browser.

If personal data is also processed by individual cookies used by us, processing is carried out pursuant to Art. 6(1)(b) GDPR either for the performance of a contract, pursuant to Art. 6(1)(a) GDPR in the case of consent given, or pursuant to Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the website visit.

You can configure your browser in such a way that you are informed about the setting of cookies and decide individually whether to accept them, or exclude the acceptance of cookies in certain cases or in general.

Please note that if you do not accept cookies, the functionality of our website may be limited.

5) Contacting Us

5.1 Trusted Shops

For review reminders, we use the services of the following provider:

Trusted Shops AG
Subbelrather Str. 15c
50823 Cologne
Germany

Exclusively on the basis of your express consent pursuant to Art. 6(1)(a) GDPR, we transmit your email address and, where applicable, further customer data to the provider so that the provider can contact you by email with a review reminder.

You may withdraw your consent at any time with effect for the future, either towards us or towards the provider.

We and the provider are jointly responsible for the processing described above pursuant to Art. 26 GDPR. The agreement on joint controllership can be viewed here:
https://help.etrusted.com/hc/de/articles/4402587369105-Vertrag-%C3%BCber-die-gemeinsame-Verantwortlichkeit-nach-DSGVO

5.2 WhatsApp Business

You have the option of contacting us via the WhatsApp messaging service provided by:

WhatsApp Ireland Limited
4 Grand Canal Square
Grand Canal Harbour
Dublin 2
Ireland

For this purpose, we use the “Business” version of WhatsApp.

If you contact us via WhatsApp in connection with a specific business transaction, for example an order you have placed, we store and use the mobile phone number you use with WhatsApp and, if provided, your first and last name pursuant to Art. 6(1)(b) GDPR in order to process and respond to your request. On the basis of the same legal basis, we may ask you via WhatsApp to provide further data, such as order number, customer number, address or email address, in order to assign your enquiry to a specific transaction.

If you use our WhatsApp contact for general enquiries, for example about our range of services, availability or our website, we store and use the mobile phone number you use with WhatsApp and, if provided, your first and last name pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in the efficient and timely provision of the requested information.

Your data will always be used only to respond to your enquiry via WhatsApp. It will not be disclosed to third parties.

Please note that WhatsApp Business obtains access to the address book of the mobile device used by us for this purpose and automatically transmits telephone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. For the operation of our WhatsApp Business account, we use a mobile device whose address book contains only the WhatsApp contact details of users who have also contacted us via WhatsApp.

This ensures that any person whose WhatsApp contact details are stored in our address book has already consented, when first using the app on their device by accepting the WhatsApp terms of use, to the transmission of their WhatsApp telephone number from the address books of their chat contacts pursuant to Art. 6(1)(a) GDPR. Transmission of data of users who do not use WhatsApp and/or have not contacted us via WhatsApp is therefore excluded.

For the purpose and scope of data collection and the further processing and use of data by WhatsApp, as well as your related rights and settings options for protecting your privacy, please refer to WhatsApp’s privacy information:
https://www.whatsapp.com/legal/?eea=1#privacy-policy

We have concluded a data processing agreement with the provider, which protects the data of our website visitors and prohibits disclosure to third parties.

In the course of the processing described above, data may be transferred to servers of Meta Platforms Inc. in the USA.

5.3

When you contact us, for example via contact form or email, personal data is processed exclusively for the purpose of handling and responding to your enquiry and only to the extent necessary for this purpose.

The legal basis for the processing of this data is our legitimate interest in responding to your enquiry pursuant to Art. 6(1)(f) GDPR. If your contact is aimed at concluding a contract, Art. 6(1)(b) GDPR constitutes an additional legal basis for processing. Your data will be deleted when it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.

6) Data Processing When Opening a Customer Account

Pursuant to Art. 6(1)(b) GDPR, personal data continues to be collected and processed to the extent necessary if you provide it to us when opening a customer account. The data required to open an account can be seen from the input form of the corresponding form on our website.

You may delete your customer account at any time by sending a message to the controller at the address stated above. After deletion of your customer account, your data will be deleted, provided that all contracts concluded via the account have been fully processed, there are no statutory retention periods to the contrary and we have no legitimate interest in continued storage.

7) Use of Customer Data for Direct Advertising

7.1 Registration for Our Email Newsletter

If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information required for sending the newsletter is your email address. Providing further data is voluntary and is used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure, which ensures that you only receive newsletters after you have expressly confirmed your consent to receive the newsletter by clicking on a verification link sent to the email address provided.

By activating the confirmation link, you give us your consent to use your personal data pursuant to Art. 6(1)(a) GDPR. In this context, we store your IP address entered by the Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later date. The data collected by us when you register for the newsletter is used strictly for the intended purpose.

You may unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the controller named at the beginning. After unsubscribing, your email address will be deleted immediately from our newsletter mailing list, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this in a way that is legally permitted and about which we inform you in this policy.

7.2 Sending Email Newsletters to Existing Customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers by email for goods or services from our range that are similar to those already purchased. Pursuant to Section 7(3) of the German Act against Unfair Competition (UWG), we do not need to obtain separate consent from you for this. In this respect, data processing is carried out solely on the basis of our legitimate interest in personalised direct advertising pursuant to Art. 6(1)(f) GDPR. If you initially objected to the use of your email address for this purpose, we will not send you any such emails.

You are entitled to object at any time with effect for the future to the use of your email address for the aforementioned advertising purpose by sending a message to the controller named at the beginning. You will only incur transmission costs according to the basic rates. After receipt of your objection, use of your email address for advertising purposes will be discontinued immediately.

7.3 Product Availability Notification by Email

For items that are temporarily unavailable, you can register to receive email product availability notifications. In this case, we will send you a one-time email notification regarding the availability of the item you have selected. The only mandatory information required for sending this notification is your email address. Providing further data is voluntary and may be used to address you personally. For sending the email, we use the so-called double opt-in procedure, which ensures that you only receive a notification after you have expressly confirmed your relevant consent by clicking on a verification link sent to the email address provided.

By activating the confirmation link, you give us your consent to use your personal data pursuant to Art. 6(1)(a) GDPR. In this context, we store your IP address entered by the Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later date. The data collected by us when you register for our email notification service for product availability is used strictly for the intended purpose.

You may unsubscribe from availability notifications at any time by sending a corresponding message to the controller named at the beginning. After unsubscribing, your email address will be deleted immediately from the mailing list set up for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this in a way that is legally permitted and about which we inform you in this policy.

7.4 Cart Reminders by Email

If you abandon your purchase with us before completing the order, you have the option of receiving a one-time email reminder about the contents of your virtual shopping cart.

The only mandatory information required for sending this reminder is your email address. Providing further data is voluntary and may be used to address you personally. For sending the email, we use the so-called double opt-in procedure, which ensures that you only receive a notification after you have expressly confirmed your relevant consent by clicking on a verification link sent to the email address provided.

By activating the confirmation link, you give us your consent to use your personal data pursuant to Art. 6(1)(a) GDPR for sending a cart reminder. In this context, we store your IP address entered by the Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later date. The data collected by us when you register for our email notification service is used strictly for the intended purpose.

You may unsubscribe from cart reminders at any time by sending a corresponding message to the controller named at the beginning. After unsubscribing, your email address will be deleted immediately from the mailing list set up for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this in a way that is legally permitted and about which we inform you in this policy.

8) Data Processing for Order Processing

8.1 Transmission of Image Files for Order Processing by Email

On our website, we offer customers the option of commissioning the personalisation of products by transmitting image files by email. The submitted image motif is used as a template for personalising the selected product.

Via the email address provided on the website, the customer may transmit one or more image files from the memory of the end device used to us. We then collect, store and use the files transmitted in this way exclusively for the production of the personalised product in accordance with the respective service description on our website. If the transmitted image files are passed on to special service providers for the production and processing of the order, you will be expressly informed of this in the following paragraphs. No further disclosure takes place. If the transmitted files or digital motifs contain personal data, in particular images of identifiable persons, all of the processing operations described above are carried out exclusively for the purpose of processing your online order pursuant to Art. 6(1)(b) GDPR.

After final processing of the order, the transmitted image files are automatically and completely deleted.

8.2 Transmission of Image Files for Order Processing via Upload Function

On our website, we offer customers the option of commissioning the personalisation of products by transmitting image files via an upload function. The submitted image motif is used as a template for personalising the selected product.

Via the upload form on the website, the customer may transmit one or more image files from the memory of the end device used directly to us by automated, encrypted data transmission. We then collect, store and use the transmitted files exclusively for the production of the personalised product in accordance with the respective service description on our website. If the transmitted image files are passed on to special service providers for the production and processing of the order, you will be expressly informed of this in the following paragraphs. No further disclosure takes place. If the transmitted files or digital motifs contain personal data, in particular images of identifiable persons, all of the processing operations described above are carried out exclusively for the purpose of processing your online order pursuant to Art. 6(1)(b) GDPR.

After final processing of the order, the transmitted image files are automatically and completely deleted.

8.3

To the extent necessary for contract processing for delivery and payment purposes, the personal data collected by us is passed on to the commissioned transport company and the commissioned credit institution pursuant to Art. 6(1)(b) GDPR.

If, on the basis of a corresponding contract, we owe you updates for goods with digital elements or for digital products, we process the contact details provided by you when placing the order in order to inform you personally as part of our statutory information obligations pursuant to Art. 6(1)(c) GDPR. Your contact details will be used strictly for the purpose of notifications about updates owed by us and will be processed by us for this purpose only to the extent necessary for the respective information.

To process your order, we also work with the service provider(s) listed below, who support us in whole or in part in the performance of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

8.4

To fulfil our contractual obligations towards our customers, we work with external shipping partners. We pass on your name and delivery address and, where necessary for delivery, your telephone number, exclusively for the purpose of delivering the goods pursuant to Art. 6(1)(b) GDPR to a shipping partner selected by us.

8.5 Shopify Digital Download

For order processing, we use the following provider:

Shopify International Limited
Victoria Buildings, 2nd Floor
1-2 Haddington Road
Dublin 4, D04 XN32
Ireland

Name, address and, where applicable, further personal data are passed on to the provider pursuant to Art. 6(1)(b) GDPR exclusively for the purpose of processing the online order. Your data is only passed on to the extent actually necessary for processing the order.

8.6 Post & DHL Shipping Official

For preparing shipments, we use the services of the following provider:

Deutsche Post DHL Research And Innovation GmbH
Kurt-Schumacher-Str. 1
53113 Bonn
Germany

Pursuant to Art. 6(1)(b) GDPR, we transmit digital shipping labels with your delivery information exclusively for the purpose of processing your online order from our order processing system to the provider, which then sends them to our local printers to enable printing. Data is only passed on to the extent actually necessary for processing.

8.7 Shopify Order Printer

For order processing, we use the following provider:

Shopify International Limited
Victoria Buildings, 2nd Floor
1-2 Haddington Road
Dublin 4, D04 XN32
Ireland

Name, address and, where applicable, further personal data are passed on to the provider pursuant to Art. 6(1)(b) GDPR for the purpose of processing the online order. Your data is only passed on to the extent actually necessary for processing the order. The provider is also used for accounting purposes. The provider processes incoming and outgoing invoices and, where applicable, also the bank transactions of our company in order to automatically record invoices, match them to transactions and create financial accounting in a partially automated process.

If personal data is also processed in this context, processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in the efficient organisation and documentation of our business transactions.

8.8 Disclosure of Personal Data to Shipping Service Providers

Deutsche Post

As a transport service provider, we use the following provider:

Deutsche Post AG
Charles-de-Gaulle-Straße 20
53113 Bonn
Germany

We pass on your email address and/or telephone number to the provider pursuant to Art. 6(1)(a) GDPR prior to delivery of the goods for the purpose of coordinating a delivery date or providing delivery notification, provided that you have given your express consent to this during the order process. Otherwise, for the purpose of delivery pursuant to Art. 6(1)(b) GDPR, we only pass on the recipient’s name and delivery address to the provider. Data is passed on only to the extent necessary for delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.

Consent may be withdrawn at any time with effect for the future, either towards the controller named above or towards the provider.

DHL

As a transport service provider, we use the following provider:

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

Consent may be withdrawn at any time with effect for the future, either towards the controller named above or towards the provider.

DHL Express

As a transport service provider, we use the following provider:

DHL Express Germany GmbH
Heinrich-Brüning-Str. 5
53113 Bonn
Germany

Consent may be withdrawn at any time with effect for the future, either towards the controller named above or towards the provider.

FedEx

As a transport service provider, we use the following provider:

FedEx Express Germany GmbH
Langer Kornweg 34 k
65451 Kelsterbach
Germany

Consent may be withdrawn at any time with effect for the future, either towards the controller named above or towards the provider.

UPS

As a transport service provider, we use the following provider:

United Parcel Service Deutschland Inc. & Co. OHG
Görlitzer Straße 1
41460 Neuss
Germany

Consent may be withdrawn at any time with effect for the future, either towards the controller named above or towards the provider.

8.9 Use of Payment Service Providers

Apple Pay

If you choose the “Apple Pay” payment method offered by Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, payment processing is carried out via the “Apple Pay” function of your device running iOS, watchOS or macOS by charging a payment card stored with Apple Pay. Apple Pay uses security features integrated into the hardware and software of your device to protect your transactions. To authorise a payment, you must therefore enter a code previously defined by you and verify the transaction using the “Face ID” or “Touch ID” function of your device.

For the purpose of payment processing, the information you provide during the order process, together with information about your order, is transmitted to Apple in encrypted form. Apple then encrypts this data again with a developer-specific key before the data is transmitted to the payment service provider of the payment card stored in Apple Pay for the purpose of carrying out the payment. Encryption ensures that only the website on which the purchase was made can access the payment data. After the payment has been made, Apple sends your device account number and a transaction-specific, dynamic security code to the originating website to confirm successful payment.

If personal data is processed in the transmissions described, processing is carried out exclusively for the purpose of payment processing pursuant to Art. 6(1)(b) GDPR.

Apple retains anonymised transaction data, including the approximate purchase amount, approximate date and time and whether the transaction was successfully completed. Anonymisation completely excludes any personal reference. Apple uses the anonymised data to improve Apple Pay and other Apple products and services.

If you use Apple Pay on your iPhone or Apple Watch to complete a purchase that you made via Safari on your Mac, the Mac and the authorising device communicate via an encrypted channel on Apple servers. Apple does not process or store any of this information in a format that can identify you personally. You can disable the option to use Apple Pay on your Mac in your iPhone settings. Go to “Wallet & Apple Pay” and disable “Allow Payments on Mac”.

Further information on data protection for Apple Pay can be found at:
https://support.apple.com/de-de/HT203027

Crypto.com Pay

If you select the “Cryptocurrencies” payment method, payment is processed via the payment service provider “Crypto.com” by:

Foris DAX MT Limited
Level 7, Spinola Park
Triq Mikiel Ang Borg
St Julians SPK 1000
Malta

To make the payment, you will be redirected to an automatically generated Crypto.com page. There, the transaction details will be displayed so that you can carry out the transaction using the wallet software of your choice. After the transaction has been initiated and detected, you will be redirected back to the checkout on our website. For payment processing, only transaction-inherent information is stored in the respective cryptocurrency blockchain; personal data is not transmitted to Crypto.com.

If personal data is transferred in individual cases, this is done exclusively for the purpose of payment processing pursuant to Art. 6(1)(b) GDPR.

Further information on data protection at Crypto.com can be found at:
https://crypto.com/privacy/privacy_eea.pdf

EPS Transfer

One or more online payment methods of the following provider are available on this website:

PSA Payment Services Austria GmbH
Handelskai 92, Gate 2
1200 Vienna
Austria

When selecting a payment method of the provider in which you make an advance payment, such as credit card payment, your payment data provided during the order process, including name, address, bank and card information, currency and transaction number, as well as information about the content of your order, will be passed on to the provider pursuant to Art. 6(1)(b) GDPR. In this case, your data will be passed on exclusively for the purpose of payment processing with the provider and only to the extent necessary for this purpose.

Google Pay

If you choose the “Google Pay” payment method of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), payment processing is carried out via the “Google Pay” application on your mobile device running at least Android 4.4 (“KitKat”) and equipped with an NFC function by charging a payment card stored with Google Pay or a payment system verified there, such as PayPal. To authorise a payment via Google Pay in an amount greater than EUR 25, your mobile device must first be unlocked using the verification measure set up in each case, such as facial recognition, password, fingerprint or pattern.

For the purpose of payment processing, the information you provide during the order process, together with information about your order, is transmitted to Google. Google then transmits your payment information stored in Google Pay to the originating website in the form of a one-time transaction number, which is used to verify that payment has been made. This transaction number does not contain any information about the actual payment details of the payment methods stored with Google Pay, but is created and transmitted as a one-time valid numerical token. In all transactions via Google Pay, Google acts only as an intermediary for processing the payment. The transaction is carried out exclusively between the user and the originating website by charging the payment method stored with Google Pay.

If personal data is processed in the transmissions described, processing is carried out exclusively for the purpose of payment processing pursuant to Art. 6(1)(b) GDPR.

Google reserves the right to collect, store and evaluate certain transaction-specific information for each transaction carried out via Google Pay. This includes the date, time and amount of the transaction, merchant location and description, a description of the purchased goods or services provided by the merchant, photos that you have attached to the transaction, the name and email address of the seller and buyer or sender and recipient, the payment method used, your description of the reason for the transaction and, where applicable, the offer associated with the transaction.

According to Google, this processing is carried out exclusively pursuant to Art. 6(1)(f) GDPR on the basis of the legitimate interest in proper accounting, verification of transaction data and optimisation and maintenance of the Google Pay service.

Google also reserves the right to merge the processed transaction data with further information that is collected and stored by Google when using other Google services.

The terms of use of Google Pay can be found here:
https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de

Further information on data protection for Google Pay can be found here:
https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de

Klarna

One or more online payment methods of the following provider are available on this website:

Klarna Bank AB
Sveavägen 46
111 34 Stockholm
Sweden

When selecting a payment method in which the provider makes advance payment, such as purchase on account, instalment purchase or direct debit, you will also be asked during the order process to provide certain personal data, including first and last name, street, house number, postcode, city, date of birth, email address, telephone number and, where applicable, data regarding an alternative payment method.

In order to safeguard our legitimate interest in determining the solvency of our customers, this data is forwarded by us to the provider pursuant to Art. 6(1)(f) GDPR for the purpose of a credit assessment. On the basis of the personal data provided by you as well as further data, such as shopping cart, invoice amount, order history and payment experience, the provider checks whether the payment option selected by you can be granted with regard to payment and/or default risks.

In addition to provider-internal criteria, identity and creditworthiness information from the following credit agencies may also be included in the decision during the application review pursuant to Art. 6(1)(f) GDPR:

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies

You may object to this processing of your data at any time by sending us a message or contacting the provider. However, the provider may continue to be entitled to process your personal data if this is necessary for contractual payment processing.

PayPal

One or more online payment methods of the following provider are available on this website:

PayPal (Europe) S.à r.l. et Cie, S.C.A.
22-24 Boulevard Royal
L-2449 Luxembourg

When selecting a payment method of the provider in which you make an advance payment, your payment data provided during the order process, including name, address, bank and card information, currency and transaction number, as well as information about the content of your order, will be passed on to the provider pursuant to Art. 6(1)(b) GDPR. In this case, your data will be passed on exclusively for the purpose of payment processing with the provider and only to the extent necessary for this purpose.

When selecting a payment method in which we make advance payment, you will also be asked during the order process to provide certain personal data, including first and last name, street, house number, postcode, city, date of birth, email address, telephone number and, where applicable, data regarding an alternative payment method.

In order to safeguard our legitimate interest in determining your solvency in such cases, this data is forwarded by us to the provider pursuant to Art. 6(1)(f) GDPR for the purpose of a credit assessment. On the basis of the personal data provided by you as well as further data, such as shopping cart, invoice amount, order history and payment experience, the provider checks whether the payment option selected by you can be granted with regard to payment and/or default risks.

PayPal Checkout

This website uses PayPal Checkout, an online payment system by PayPal that consists of PayPal’s own payment methods and local payment methods of third-party providers.

When paying via PayPal, credit card via PayPal, direct debit via PayPal or, if offered, “Pay Later” via PayPal, we pass on your payment data to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, hereinafter “PayPal”, as part of payment processing. The transfer is carried out pursuant to Art. 6(1)(b) GDPR and only to the extent necessary for payment processing.

For the payment methods credit card via PayPal, direct debit via PayPal or, if offered, “Pay Later” via PayPal, PayPal reserves the right to carry out a credit check. For this purpose, your payment data may be passed on to credit agencies pursuant to Art. 6(1)(f) GDPR on the basis of PayPal’s legitimate interest in determining your solvency. PayPal uses the result of the credit check in relation to the statistical probability of default for the purpose of deciding whether to provide the respective payment method. The credit report may contain probability values, known as score values. If score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. Address data, among other things, is included in the calculation of the score values, but not exclusively. You may object to this processing of your data at any time by sending a message to PayPal. However, PayPal may continue to be entitled to process your personal data if this is necessary for contractual payment processing.

If the PayPal payment method “purchase on account” is available and selected, your payment data will first be transmitted to PayPal for payment preparation, whereupon PayPal forwards it to Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin, Germany (“Ratepay”) to carry out the payment. The legal basis in each case is Art. 6(1)(b) GDPR. In this case, Ratepay carries out an identity and credit check in its own name to determine solvency in accordance with the principle already described above and passes on your payment data to credit agencies on the basis of the legitimate interest in determining solvency pursuant to Art. 6(1)(f) GDPR. A list of credit agencies used by Ratepay can be found here:
https://www.ratepay.com/legal-payment-creditagencies/

When using the payment method of a local third-party provider, your payment data will first be passed on to PayPal for payment preparation pursuant to Art. 6(1)(b) GDPR. Depending on your selection of an available local payment method, PayPal will then transmit your payment data to the corresponding provider for payment execution pursuant to Art. 6(1)(b) GDPR:

Apple Pay: Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland
Google Pay: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
iDeal: Currence Holding BV, Beethovenstraat 300 Amsterdam, Netherlands
Bancontact: Bancontact Payconiq Company, Rue d’Arlon 82, 1040 Brussels, Belgium
Blik: Polski Standard Płatności sp. z o.o., ul. Czerniakowska 87A, 00-718 Warsaw, Poland
EPS: PSA Payment Services Austria GmbH, Handelskai 92, Gate 2, 1200 Vienna, Austria
MyBank: PRETA S.A.S, 40 Rue de Courcelles, F-75008 Paris, France
Przelewy24: PayPro SA, Kanclerska 15A, 60-326 Poznań, Poland

Further data protection information can be found in PayPal’s privacy policy:
https://www.paypal.com/de/legalhub/paypal/privacy-full

Shopify Payments

One or more online payment methods of the following provider are available on this website:

Shopify International Limited
Victoria Buildings
1-2 Haddington Road
Dublin 4, D04 XN32
Ireland

Stripe

One or more online payment methods of the following provider are available on this website:

Stripe Payments Europe Ltd.
1 Grand Canal Street Lower
Grand Canal Dock
Dublin
Ireland

8.10 Credit Assessment

If we make advance performance, for example delivery on account, we reserve the right to carry out a credit assessment on the basis of mathematical-statistical procedures in order to safeguard our legitimate interest in determining the solvency of our customers. We transmit the personal data required for a credit assessment to the following service provider pursuant to Art. 6(1)(f) GDPR:

SCHUFA Holding AG
Kormoranweg 5
65201 Wiesbaden
Germany

The credit report may contain probability values, known as score values. If score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. Address data, among other things, is included in the calculation of the score values, but not exclusively. We use the result of the credit assessment in relation to the statistical probability of default for the purpose of deciding on the establishment, performance or termination of a contractual relationship.

You may object to this processing of your data at any time by sending a message to the controller responsible for data processing or to the aforementioned credit agency. However, we may continue to be entitled to process your personal data if this is necessary for contractual payment processing.

8.11 Electronic Withdrawal Function for Distance Contracts

Consumers who conclude contracts on this website for which there is a statutory right of withdrawal have the option of declaring withdrawal via an electronic withdrawal function in accordance with the applicable withdrawal provisions.

When using the withdrawal function, in addition to information required to identify the contract to be withdrawn, further personal information such as the consumer’s first and last name and email address must be provided or confirmed.

The collection of this information and its transmission to us is carried out pursuant to Art. 6(1)(b) GDPR and only to the extent necessary for the proper processing of the withdrawal. Also on the basis of Art. 6(1)(b) GDPR, the personal data provided is used to confirm receipt of the withdrawal declaration by email. A further legal basis for processing is Art. 6(1)(c) GDPR. As controller, we are legally obliged to provide an electronic withdrawal function for paid consumer distance contracts.

9) Web Analytics Services

9.1 Google Analytics 4

This website uses Google Analytics 4, a web analytics service provided by:

Google Ireland Limited
Gordon House
4 Barrow St
Dublin, D04 E5W5
Ireland
(“Google”)

Google Analytics 4 enables analysis of your use of our website.

By default, when visiting the website, Google Analytics 4 sets cookies, which are small text modules stored on your end device and which collect certain information. This information also includes your IP address, although Google truncates the last digits in order to exclude direct personal identifiability.

The information is transferred to Google servers and further processed there. Transfers to Google LLC based in the USA are also possible.

Google uses the collected information on our behalf to evaluate your use of the website, compile reports on website activities for us and provide further services associated with website use and internet use. The truncated IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. The data collected in connection with the use of Google Analytics 4 is stored for a period of two months and then deleted.

All processing described above, in particular the setting of cookies on the end device used, is carried out only if you have given us your express consent pursuant to Art. 6(1)(a) GDPR.

Without your consent, Google Analytics 4 will not be used during your visit to the website. You can withdraw your consent at any time with effect for the future. To exercise your right of withdrawal, please deactivate this service via the cookie consent tool provided on the website.

We have concluded a data processing agreement with Google, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

Further legal information on Google Analytics 4 can be found at:
https://business.safety.google/intl/de/privacy/
https://policies.google.com/privacy?hl=de&gl=de
https://policies.google.com/technologies/partner-sites

Demographic Features

Google Analytics 4 uses the special “demographic features” function and can use it to generate statistics that provide information about the age, gender and interests of website visitors. This is done by analysing advertising and information from third-party providers. This enables target groups for marketing activities to be identified. However, the collected data cannot be assigned to a specific person and is deleted after a storage period of two months.

Google Signals

As an extension to Google Analytics 4, Google Signals may be used on this website to generate cross-device reports. If you have activated personalised ads and linked your devices to your Google account, Google may, subject to your consent to the use of Google Analytics pursuant to Art. 6(1)(a) GDPR, analyse your usage behaviour across devices and create database models, including for cross-device conversions. We do not receive any personal data from Google, only statistics. If you would like to stop cross-device analysis, you can deactivate the “Personalised advertising” function in the settings of your Google account. Follow the instructions on this page:
https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=de

Further information on Google Signals can be found here:
https://support.google.com/analytics/answer/7532985?hl=de

User IDs

As an extension to Google Analytics 4, the “User IDs” function may be used on this website. If you have consented to the use of Google Analytics 4 pursuant to Art. 6(1)(a) GDPR, have created an account on this website and log in to this account on different devices, your activities, including conversions, may be analysed across devices.

9.2 Google Tag Manager

This website uses Google Tag Manager, a service provided by:

Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland
(“Google”)

Google Tag Manager provides a technical basis for bundling various web applications, including tracking and analytics services, and for calibrating, controlling and linking them to conditions via a uniform user interface. Google Tag Manager itself does not store or read information on users’ end devices. The service also does not carry out independent data analyses. However, when a page is accessed, Google Tag Manager transmits your IP address to Google, where it may be stored. Transmission to servers of Google LLC in the USA is also possible.

This processing is carried out only if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. Without such consent, Google Tag Manager will not be used during your visit to the website. You can withdraw your consent at any time with effect for the future. To exercise your withdrawal, please deactivate this service in the cookie consent tool provided on the website.

We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

Further legal information on Google Tag Manager can be found at:
https://business.safety.google/intl/de/privacy/
https://policies.google.com/privacy?hl=de&gl=de

9.3 Hotjar

This website uses the web analytics service of the following provider:

Hotjar Ltd
Level 2, St Julians Business Centre
3, Elia Zammit Street
St Julians STJ 1000
Malta

Using cookies and/or comparable technologies, such as tracking pixels, web beacons and algorithms for reading end device and browser information, the service collects and stores pseudonymised visitor data, including information about the end device used such as IP address and browser information, in order to evaluate it for statistical analyses of usage behaviour on our website and to create pseudonymised usage profiles. Among other things, this enables the evaluation of movement patterns, known as heatmaps, which show the duration of visits to pages and interactions with page content, such as text input, scrolling, clicks and mouse-overs. Pseudonymisation generally excludes direct personal identifiability. There is no merging with clear data relating to you collected in another way.

All processing described above, in particular the reading or storing of information on the end device used, is carried out only if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. You can withdraw your consent at any time with effect for the future by deactivating this service in the cookie consent tool provided on the website.

We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

9.4 Shopify Analytics

This website uses the web analytics service of the following provider:

Shopify International Limited
Victoria Buildings, 2nd Floor
1-2 Haddington Road
Dublin 4, D04 XN32
Ireland

Data is also transferred to:

Shopify Inc.
150 Elgin St
Ottawa, ON K2P 1L4
Canada

We have concluded a data processing agreement with the provider, which protects the data of our website visitors and prohibits disclosure to third parties.

In the case of data transfers to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

10) Retargeting/Remarketing and Conversion Tracking

10.1 Google Ads Remarketing

This website uses retargeting technology provided by:

Google Ireland Limited
Gordon House
4 Barrow St
Dublin, D04 E5W5
Ireland

For this purpose, Google sets a cookie in the browser of your end device, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you have visited. Further data processing only takes place if you have agreed with Google that your internet and app browsing history may be linked by Google to your Google account and information from your Google account may be used to personalise ads that you view on the web. If, in this case, you are logged into Google during your visit to our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data in order to form target groups. As part of the use of Google Ads Remarketing, personal data may also be transferred to the servers of Google LLC in the USA.

All processing described above, in particular the setting of cookies for reading information on the end device used, is carried out only if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. Without such consent, retargeting technology will not be used during your visit to the website.

You can withdraw your consent at any time with effect for the future. To exercise your withdrawal, please deactivate this service in the cookie consent tool provided on the website.

Details on the processing initiated by Google and on how Google handles data from websites can be found here:
https://policies.google.com/technologies/partner-sites

Further information on Google’s privacy policy can be found here:
https://business.safety.google/intl/de/privacy/
https://www.google.de/policies/privacy/

10.2 Google Ads Conversion Tracking

This website uses the online advertising programme “Google Ads” and, within Google Ads, conversion tracking by:

Google Ireland Limited
Gordon House
4 Barrow St
Dublin, D04 E5W5
Ireland
(“Google”)

We use Google Ads to draw attention to our attractive offers on external websites by means of advertising materials, known as Google AdWords. In relation to the data from advertising campaigns, we can determine how successful individual advertising measures are. We pursue the objective of showing you advertising that is of interest to you, making our website more interesting for you and achieving fair calculation of the advertising costs incurred.

The conversion tracking cookie is set when a user clicks on an ad placed by Google. Cookies are small text files that are stored on your end device. These cookies generally expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the ad and was redirected to that page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across the websites of Google Ads customers. The information obtained using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page equipped with a conversion tracking tag. However, they do not receive any information that personally identifies users.

As part of the use of Google Ads, personal data may also be transferred to the servers of Google LLC in the USA.

Details on the processing initiated by Google Ads Conversion Tracking and on how Google handles data from websites can be found here:
https://policies.google.com/technologies/partner-sites

All processing described above, in particular the setting of cookies for reading information on the end device used, is carried out only if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. You can withdraw your consent at any time with effect for the future by deactivating this service in the cookie consent tool provided on the website.

You can also permanently object to the setting of cookies by Google Ads Conversion Tracking by downloading and installing the browser plug-in available from Google at the following link:
https://support.google.com/My-Ad-Center-Help/answer/12155656?hl=de

In order to address users whose data we have received in the context of business or business-like relationships with more interest-based advertising, we use a customer match function within Google Ads. For this purpose, we transmit one or more files containing aggregated customer data, primarily email addresses and telephone numbers, to Google electronically. Google does not receive access to clear data, but automatically encrypts the information in the customer files during the transmission process using a special algorithm. The encrypted information can then only be used by Google to assign it to existing Google accounts set up by the data subjects. This enables personalised advertising to be displayed across all Google services linked to the respective Google account.

Customer data is transmitted to Google exclusively if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. You may withdraw this consent from us at any time with effect for the future. Further information on Google’s data protection measures in relation to the customer match function can be found here:
https://support.google.com/google-ads/answer/6334160?hl=de&ref_topic=10550182

Google’s privacy policy can be viewed here:
https://business.safety.google/intl/de/privacy/
https://www.google.de/policies/privacy/

10.3 Google Ads Conversion Tracking Without Cookies

This website uses the online advertising programme “Google Ads” and, within Google Ads, conversion tracking by:

Google Ireland Limited
Gordon House
4 Barrow St
Dublin, D04 E5W5
Ireland
(“Google”)

This website uses Google Ads Conversion Tracking exclusively without the use of cookies, which means that the service does not set cookies on your end device at any time.

Instead, the local storage of your browser is used to store an individual ID assigned by Google, which enables analysis of your use of the website. For this purpose, certain user information is processed via the ID.

The ID is set when a user clicks on an ad placed by Google. If the user visits certain pages of this website, Google and we can recognise that the user clicked on the ad and was redirected to that page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across the websites of Google Ads customers. The information obtained in this way is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page equipped with a conversion tracking tag.

However, they do not receive any information that personally identifies users. As part of the use of Google Ads, personal data may also be transferred to the servers of Google LLC in the USA. Details on the processing initiated by Google Ads Conversion Tracking and on how Google handles data from websites can be found here:
https://policies.google.com/technologies/partner-sites

If the collected information has a personal reference, processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in the statistical evaluation of the success of our advertising campaigns.

Google’s privacy policy can be viewed here:
https://business.safety.google/intl/de/privacy/
https://www.google.de/policies/privacy/

11) Website Functionalities

11.1 Trusted Shops Trustbadge

Graphic elements of the following provider are integrated on our website to display external customer reviews and/or an externally awarded trust seal:

Trusted Shops AG
Subbelrather Str. 15C
50823 Cologne
Germany

When you access a page of our website containing such graphic elements, your browser establishes a direct connection to the provider’s servers in order to load the elements properly. In this process, certain browser information, including your IP address, is transmitted to the provider.

If personal data is also processed in this context, processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in the optimal marketing of our offer and the appealing design of our online presence.

In the event of an online order with us, further processing may take place.

Depending on your express consent pursuant to Art. 6(1)(a) GDPR, after completion of an order, your order information, such as order total, order number and, where applicable, purchased product, as well as your email address, will be transmitted in encrypted form to the provider via the Trustbadge in order to check an existing registration for the provider’s services, in particular “buyer protection”, and, where applicable, to enable new registration.

In the event of an existing registration or a new registration with the provider for its services, in particular buyer protection, your order information, such as order total, order number and purchased product, as well as your email address, will be transmitted to the provider on the basis of the contractual agreement with the provider pursuant to Art. 6(1)(b) GDPR and further processed by the provider in order to provide the services, in particular buyer protection.

11.2 Google Maps

This website uses an online map service of the following provider:

Google Maps (API) by Google Ireland Limited
Gordon House
4 Barrow St
Dublin, D04 E5W5
Ireland
(“Google”)

Google Maps is a web service for displaying interactive maps in order to visually present geographical information. By using this service, our location is displayed to you and any route planning is facilitated.

When accessing subpages in which the Google Maps map is embedded, information about your use of our website, such as your IP address, is transmitted to Google servers and stored there; this may also involve transmission to the servers of Google LLC in the USA. This occurs regardless of whether Google provides a user account through which you are logged in or whether a user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not want your data to be associated with your Google profile, you must log out before activating the button. Google stores your data, even for users who are not logged in, as usage profiles and evaluates them.

Collection, storage and evaluation are carried out pursuant to Art. 6(1)(f) GDPR on the basis of Google’s legitimate interest in displaying personalised advertising, market research and/or the demand-oriented design of Google websites. You have a right to object to the creation of these user profiles, whereby you must contact Google to exercise this right. If you do not agree to the future transmission of your data to Google in connection with the use of Google Maps, you also have the option of completely deactivating the Google Maps web service by disabling JavaScript in your browser. Google Maps and thus also the map display on this website cannot then be used.

Where legally required, we have obtained your consent for the processing of your data described above pursuant to Art. 6(1)(a) GDPR. You can withdraw your consent at any time with effect for the future. To exercise your withdrawal, please follow the objection option described above.

Further information on Google’s privacy policy can be found here:
https://business.safety.google/intl/de/privacy/

11.3 Google Maps API

In order to enable real-time checking of certain entries in the address form of the ordering process of our webshop for input errors, we use the services of the following provider:

Google Ireland Limited
Gordon House
4 Barrow St
Dublin, D04 E5W5
Ireland

Data may also be transferred to:

Google LLC
USA

The provider validates the entered address, verifies spelling and, where applicable, adds missing data. In the case of ambiguous addresses, correct alternative suggestions are displayed. For this purpose, the address data you enter is transmitted to the provider, stored there and evaluated.

This processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in the proper recording of correct customer address data for the conscientious fulfilment of our contractual delivery obligations and for the prevention of problems in contract performance.

The provider processes the data concerned separately and does not merge it with other data sets, and deletes it as soon as its status or correctness has been confirmed, but no later than after 30 days.

Further information on Google’s privacy policy can be found here:
https://business.safety.google/intl/de/privacy/

11.4 Google reCAPTCHA

On this website, we use the CAPTCHA service of the following provider:

Google Ireland Limited
Gordon House
4 Barrow St
Dublin, D04 E5W5
Ireland

Data may also be transferred to:

Google LLC
USA

For the visual design of the CAPTCHA window, the provider uses “Google Fonts”, i.e. fonts loaded from the internet by Google. No further information is processed beyond the information already transmitted to Google via the functionality of reCAPTCHA.

The service checks whether an input is made by a natural person or abusively by machine and automated processing, and blocks spam, DDoS attacks and similar automated malicious access. To ensure that an action is carried out by a human and not by an automated bot, the provider collects the IP address of the end device used, identification data of the browser and operating system type used as well as date and duration of the visit and transmits these to the provider’s servers for evaluation. Cookies may be used for this purpose, i.e. small text files stored in the browser of the end device.

If the processing described above is based on cookies, these are only set if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. You can withdraw your consent at any time with effect for the future by deactivating this service in the cookie consent tool provided on the website.

If the processing described above is carried out without the use of cookies, the legal basis is our legitimate interest in establishing individual responsibility on the internet and preventing misuse and spam pursuant to Art. 6(1)(f) GDPR.

We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

11.5 Google Customer Reviews, Formerly Google Certified Shops Programme

We work with Google as part of the “Google Customer Reviews” programme. The provider is:

Google Ireland Limited
Gordon House
4 Barrow St
Dublin, D04 E5W5
Ireland
(“Google”)

This programme gives us the opportunity to obtain customer reviews from users of our website. After making a purchase on our website, you will be asked whether you would like to participate in an email survey by Google.

If you give your consent pursuant to Art. 6(1)(a) GDPR, we transmit your email address to Google. You will receive an email from Google Customer Reviews asking you to rate your purchasing experience on our website. The review you submit will then be combined with our other reviews and displayed in our Google Customer Reviews logo and in our Merchant Center dashboard. Your review will also be used for Google seller ratings. In connection with the use of Google Customer Reviews, personal data may also be transferred to the servers of Google LLC in the USA.

You may withdraw your consent at any time by sending a message to the controller responsible for data processing or to Google.

Further information on Google’s privacy policy can be found here:
https://business.safety.google/intl/de/privacy/

12) Tools and Miscellaneous

Cookie Consent Tool

This website uses a so-called cookie consent tool to obtain effective user consent for cookies and cookie-based applications requiring consent. The cookie consent tool is displayed to users when they access the site in the form of an interactive user interface on which consent for certain cookies and/or cookie-based applications can be given by ticking boxes. By using the tool, all cookies/services requiring consent are only loaded if the respective user grants the corresponding consent by ticking the relevant box. This ensures that such cookies are only set on the user’s end device if consent has been given.

The tool sets technically necessary cookies to store your cookie preferences. Personal user data is generally not processed in this context.

If, in individual cases, personal data such as the IP address is nevertheless processed for the purpose of storing, assigning or logging cookie settings, this is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and thus in the legally compliant design of our online presence.

A further legal basis for processing is Art. 6(1)(c) GDPR. As controller, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user’s consent.

Where necessary, we have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

Further information about the operator and the settings options of the cookie consent tool can be found directly in the corresponding user interface on our website.

13) Rights of the Data Subject

13.1

The applicable data protection law grants you the following data subject rights, rights of access and intervention, against the controller with regard to the processing of your personal data, whereby reference is made to the stated legal basis for the respective conditions of exercise:

Right of access pursuant to Art. 15 GDPR
Right to rectification pursuant to Art. 16 GDPR
Right to erasure pursuant to Art. 17 GDPR
Right to restriction of processing pursuant to Art. 18 GDPR
Right to notification pursuant to Art. 19 GDPR
Right to data portability pursuant to Art. 20 GDPR
Right to withdraw consent given pursuant to Art. 7(3) GDPR
Right to lodge a complaint pursuant to Art. 77 GDPR

13.2 Right to Object

IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST AS PART OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO OBJECT TO SUCH PROCESSING WITH EFFECT FOR THE FUTURE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING REMAINS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU MAY EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

14) Duration of Storage of Personal Data

The duration of storage of personal data is determined by the respective legal basis, the purpose of processing and, where applicable, additionally by the respective statutory retention period, for example retention periods under commercial and tax law.

When personal data is processed on the basis of express consent pursuant to Art. 6(1)(a) GDPR, the data concerned will be stored until you withdraw your consent.

If statutory retention periods exist for data processed in the context of legal or quasi-legal obligations on the basis of Art. 6(1)(b) GDPR, this data will be routinely deleted after the expiry of the retention periods, provided that it is no longer required for contract fulfilment or contract initiation and/or we have no legitimate interest in continued storage.

When personal data is processed on the basis of Art. 6(1)(f) GDPR, this data will be stored until you exercise your right to object pursuant to Art. 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

When personal data is processed for direct marketing purposes on the basis of Art. 6(1)(f) GDPR, this data will be stored until you exercise your right to object pursuant to Art. 21(2) GDPR.

Unless otherwise stated in the other information in this policy regarding specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.